How It Works

Simple. Clear. Reliable.

Hiring equipment from Pinnacle Peak Hire is designed to be straightforward from booking through to return.

All plant is supplied clean, fuelled and inspected before hire, with clear pricing, straightforward pickup or delivery options, and support available if you need assistance during your hire.

1. Choose your equipment

Select the equipment you need, choose your hire dates and complete your booking online or call us on 0493 123 217.

You can:

  • View live availability
  • Select compatible attachments and optional extras
  • See clear GST-inclusive pricing
  • Receive automatic multi-day hire discounts where applicable
  • Add delivery, collection or our optional cleaning service

2. Complete your booking

A $100 refundable security deposit is taken at the time of booking to secure your equipment.

Hire charges can be paid:

  • Online at the time of booking through our secure payment process, or
  • At collection or delivery if you prefer an alternative payment method

Once your booking is confirmed, you will receive an email with your hire details.

If you have any questions or special requirements, please contact Penny before your hire.

3. Prepare for towing

If you are collecting plant yourself, a suitable vehicle with 3.5-tonne braked towing capacity is required.

Our plant trailers are fitted with the Elecbrakes EB2 wireless electric braking system, which operates through a compatible smartphone.

Before collection, please:

  • Download the Elecbrakes mobile app
  • Enable Bluetooth on your smartphone
  • Connect to the trailer braking system at handover
  • Configure and test the braking settings before departure

Download the app before collection:

iPhone (iOS)

Android

4. Collect your equipment or arrange delivery

You can either:

  • Collect your equipment from Peak Crossing, or
  • Arrange delivery directly to your site

Delivery and collection charges are based on distance from Peak Crossing.

At handover:

  • Identification is verified
  • Equipment condition is confirmed
  • The trailer braking system is connected and tested where applicable
  • Basic equipment familiarisation can be provided
  • Any attachments included in your booking are confirmed

All equipment is supplied clean, fuelled and ready to work.

5. Use the equipment

Our equipment is selected for reliability, ease of use and suitability for residential, rural and light commercial projects.

During your hire:

  • Operate the equipment safely
  • Use it only for its intended purpose
  • Follow the applicable operating and hire requirements
  • Contact Penny immediately if you experience a fault or problem

If your job takes longer than expected, contact us as soon as possible. Hire extensions may be available where the equipment has not already been booked by another customer.

6. Wet weather flexibility

We understand that rain can quickly disrupt earthmoving projects.

If wet weather prevents you from completing your work and the equipment is not already required for another booking, we may allow you to keep the equipment longer at no additional charge.

Alternatively, your booking may be moved to another suitable date at no additional rebooking cost.

All wet weather arrangements are subject to equipment availability.

7. Cleaning your equipment

Unless you select our optional cleaning service, equipment should be returned reasonably clean.

If you would prefer to finish your project and leave the standard wash-down to us, add our:

Plant Cleaning Service – $33 incl. GST

This covers normal post-hire cleaning, including ordinary dirt, dust and mud.

Excessive or abnormal contamination, including concrete, paint, chemicals, hazardous materials, rubbish or excessive grease and oil, is not included and may incur additional cleaning charges.

8. Return or arrange collection

At the end of your hire:

  • Return the equipment at the agreed time, or
  • Have the equipment ready for collection if collection has been arranged

Unless the cleaning service has been selected, equipment should be returned:

  • Reasonably clean
  • Refuelled where applicable
  • Free from rubbish
  • In the same general condition in which it was supplied

If you expect to be delayed, please contact us as early as possible.

9. Finalise your hire

Once the equipment is returned:

  • The equipment is inspected
  • Fuel and condition are checked
  • Any outstanding hire matters are finalised
  • Your $100 security deposit is refunded promptly, provided the equipment has been returned without issue

The process is designed to be practical, fair and transparent.

Before Your Hire

Please ensure:

  • Your booking details and dates are correct
  • A suitable 3.5-tonne towing vehicle is available if collecting plant
  • The Elecbrakes app is installed if towing one of our plant trailers
  • A compatible smartphone with Bluetooth is available
  • Valid identification is available
  • Hire payment arrangements have been completed
  • Any required attachments, delivery, collection or cleaning options have been selected

Ready to Get Started?

Book online to view live availability, GST-inclusive pricing and available attachments, or contact Penny if you would like help selecting the right equipment for your project.

Pinnacle Peak HireReliable Caterpillar equipment. Straightforward hire. Ready to work.